Reported Outages

Update: 7:30pm CST:   Existing user instances are reachable, and baremetal nodes can be deployed.

Update: 8:30pm CST: Regular functionality is restored, with the following exceptions
- Heat Orchestration may encounter issues.
- Bring-your-own-controller SDN experiments at UC are not available.
- Gnocchi at UC is not available, but was also completely unused.

This page will be updated as services are tested.

Update: The issue has been resolved.

CHI@TACC is experiencing launch issues for new instances since today at 12:30 PM. We are investigating and will provide an update once functionality is restored. CHI@UC is still available at https://chi.uc.chameleoncloud.org.

Update: Maintenance is complete

In order to address recent stability concerns on KVM@TACC, maintenance will be performed today, August 26, 2021, from 2:00PM (CDT) to 4:00PM (CDT). During this time all instances will continue to run, but will be inaccessbile until the work is complete.

Update: The maintenance was completed on schedule.

An emergency network outage at TACC has been scheduled for this afternoon, Tuesday, August 24th, from 6:00PM (CDT) to 7:00PM (CDT). Systems will be inaccessible during this time, but running instances will not be impacted. CHI@UC and Jupyter will not be affected.

Update: Maintenance is complete.

TACC will be conducting maintenance and upgrade on the ticketing system today from approximately 10:00AM to 5:00PM (CDT). During this time tickets submission and accessing tickets from the Chameleon portal will be unavailable.

We are experiencing an unplanned outage of the CHI@UC site and the JupyterHub environment. We're working to figure out what's up and to restore service asap.

Update: The maintenance is complete. Please log out before using jupyterhub before returning to work

There will be an outage for JupyterHub on Thursday, August 12 starting at noon expected to take 3 hours for minor updates.

UPDATE: We've cleared the issues with power management and the CHI@UC site should be stablized. Please file help desk tickets if your individual instance is having trouble coming back online.

There will be a total outage for the CHI@UC site on Monday, July 19th, due to maintenance on the power system in the data center.

In addition, JupyterHub and Trovi will not be available.

Update: Service is restored. If you continue to see issues, please let us know via the helpdesk.

The Network Stitching feature on CHI@UC is currently non-functional.

No traffic will flow over stitched links, either new or pre-existing.  This will impact any experiment on CHI@UC that uses them.

It is caused by an upstream issue, namely a network outage at ANL affecting Chameleon-EXOGENI vlans 3290-3299.

Update: Service is restored. If you continue to see issues, please let us know via the helpdesk.

Starting in the morning of May 3, 2021 services and instanaces on KVM@TACC has been sporadically unavailable. Staff is working to restore access.