Reported Outages

Launch and lease creation issues at CHI@TACC

Resolved Posted by Francois Halbach on April 27, 2021
Outage start Monday, April 26, 2021 6 p.m.
Expected end Tuesday, April 27, 2021 6 p.m.

Resolved: This outage has been resolved.

CHI@TACC is experiencing launch and lease creation issues for new instances since April 26th. We are investigating and will provide an update once functionality is restored. CHI@UC is still available at https://chi.uc.chameleoncloud.org.

Floating IP issues at CHI@UC

Resolved Posted by Zhuo Zhen on April 26, 2021
Outage start Friday, April 23, 2021 12:30 p.m.
Expected end Monday, April 26, 2021 11:11 a.m.

Resolved: The floating IP issue has been corrected.

CHI@UC is experiencing floating IP issues since Friday. The floating IPs are in "ERROR" status and can't be used to ssh to the instances. We are investigating and will provide an update once functionality is restored. CHI@TACC is still available at https://chi.tacc.chameleoncloud.org.

Stiching outage for CHI@TACC 04/06/2021

Resolved Posted by Cody Hammock on April 06, 2021
Outage start Tuesday, April 06, 2021 9:20 a.m.
Expected end Tuesday, April 13, 2021 3:07 p.m.

All stitchable VLANs should now be restored.

As of approximately 9:20 AM April 6th 2021, a fiber optic maintenance began that has interrupted stitchable networking at TACC. This does not affect network stitching for other sites.

Launch issues at CHI@TACC

Resolved Posted by Francois Halbach on March 29, 2021
Outage start Friday, March 26, 2021 6 p.m.
Expected end Monday, March 29, 2021 1:56 p.m.

Resolved: Chameleon staff has confirmed that the launch issue has been corrected.

CHI@TACC is experiencing launch issues for new instances since Friday. We are investigating and will provide an update once functionality is restored. CHI@UC is still available at https://chi.uc.chameleoncloud.org.

CHI@TACC experiment network disruption

Resolved Posted by Jason Anderson on March 24, 2021
Outage start Wednesday, March 24, 2021 4:40 p.m.
Expected end Wednesday, March 24, 2021 7:45 p.m.

We're currently experiencing issues with experimental networks at CHI@TACC, which affects external connectivity to your bare metal instances via, e.g., SSH.

Stiching outage for CHI@TACC

Resolved Posted by Cody Hammock on March 19, 2021
Outage start Monday, February 22, 2021 12 a.m.
Expected end Friday, March 26, 2021 12 p.m.

As of February 22, 2021 the path for stitable networking has been interrupted on the TACC side. The TACC site networking team is aware of this issue and is pursuing a solution.

Planned maintenance on auth server 02/20

Resolved Posted by Jason Anderson on February 16, 2021
Outage start Saturday, February 20, 2021 12 p.m.
Expected end Saturday, February 20, 2021 12:01 p.m.

ANL is performing maintenance of the underlying cluster that powers the Chameleon auth server. For some period between 12pm and 5pm, the auth server may be unavailable. This will affect logins to Chameleon sites and the Jupyter environment, but existing experiments will be unaffected.

Network outage at TACC - January 5, 2021

Resolved Posted by Cody Hammock on January 05, 2021
Outage start Tuesday, January 05, 2021 6:16 a.m.
Expected end Tuesday, January 05, 2021 11:16 a.m.

Dear Chameleon Users,

There was an interruption to networking affecting Chameleon systems hosted at TACC, from about 6:15  to 11:15 this morning. This included the Chameleon Portal. CHI@UC was not affected.

Service has been restored.

Thank you for your patience.

TACC network outage 10 Dec 2020

Resolved Posted by Cody Hammock on December 10, 2020
Outage start Thursday, December 10, 2020 2:15 p.m.
Expected end Thursday, December 10, 2020 2:52 p.m.

Network outage at TACC.

Planned power maintenance 2020-10-19

Resolved Posted by Jason Anderson on October 14, 2020
Outage start Monday, October 19, 2020 6 a.m.
Expected end Tuesday, October 20, 2020 3 p.m.

There will be a total site outage for Chameleon on Monday, October 19th, due to maintenance on the power system in the data center. While we don't expect the outage to take all day, we are blocking out a wide time slot just in case. During this time, users will be unable to access Chameleon resources.