UC Chameleon down for electrical work
| Outage start | Monday, December 07, 2015 8 a.m. |
| Expected end | Monday, December 07, 2015 10 a.m. |
The entire UC Chameleon system will be taken offline for building electrical work.
Reported Outages
CHI@TACC unavailable
| Outage start | Wednesday, November 11, 2015 8 p.m. |
| Expected end | Thursday, November 12, 2015 11:40 a.m. |
Update 17:40 UTC: CHI@TACC has been restored. Thank you for your patience. If you experience any issue please open a ticket via our helpdesk.
CHI@TACC is currently unavailable. We are working on bring it back online as soon as possible. KVM@TACC and CHI@UC remain available.
Chameleon@TACC Offline
| Outage start | Friday, November 06, 2015 12 p.m. |
| Expected end | Monday, November 09, 2015 9 a.m. |
UPDATE 2015-11-09: Access to Chameleon@TACC is now restored for both KVM and CHI@TACC (Bare Metal). While we expect that the bare metal instances that were running prior to the shutdown should boot, the abrupt nature of the shutdown could result in a few exceptions. Please submit a help request in the portal if you experience any issues restarting your instances.
Brief interruption of service on CHI@TACC
| Outage start | Wednesday, November 04, 2015 1:57 p.m. |
| Expected end | Wednesday, November 04, 2015 2:30 p.m. |
We experienced a brief interruption of service on CHI@TACC earlier today, first noticed at 13:57 CST (19:57 UTC).
This was due to a hardware problem which has been corrected around 14:30 (20:30 UTC).
The service should be operational again.
Chameleon network outage
| Outage start | Friday, October 30, 2015 6:55 p.m. |
| Expected end | Monday, November 02, 2015 11 p.m. |
Update 2015-11-03 05:10 UTC: Access to the KVM cloud has been restored today. We also had issues on Bare Metal caused by the outage on Friday, however these should be solved now. Thanks for your patience.
Outage on Bare Metal at UC
| Outage start | Thursday, October 29, 2015 12:15 p.m. |
| Expected end | Friday, October 30, 2015 12 p.m. |
Update 2015-10-30 17:00 UTC: We have restored instances to their state prior to the first outage. You can now resume access to CHI@UC. We believe the problem should not happen again, but we will closely monitor the system for any issue.
Network related outage at UC
| Outage start | Monday, November 02, 2015 8 a.m. |
| Expected end | Tuesday, November 03, 2015 12 a.m. |
Update 2015-11-02 23:00 UTC: The maintenance is extended until midnight Central Time to perform additional testing on the infrastructure.
Network configuration changes on the Chameleon cluster at University of Chicago will be performed on Monday, November 2nd, 2015 starting at 8 AM Central Time. The OpenStack dashboard (https://chi.uc.chameleoncloud.org) and all nodes at UC will be unavailable during the duration of the outage.
OpenStack KVM unavailable during data migration
| Outage start | Monday, September 28, 2015 2 a.m. |
| Expected end | Monday, September 28, 2015 6 p.m. |
On Monday, 28 September 2015, we will migrate all images, snapshots, volumes, and volume snapshots from the current OpenStack KVM deployment to the new Chameleon hardware.
Note that all instances will be stopped and that OpenStack KVM will be unavailable during this maintenance.
Network issues on CHI at TACC
| Outage start | Tuesday, September 15, 2015 7 p.m. |
| Expected end | Wednesday, September 16, 2015 5 p.m. |
Update: The network issues at TACC have been resolved.
We are currently investingating network issues on the CHI cloud at TACC.
UC Chameleon down for electrical maintenance
| Outage start | Tuesday, September 15, 2015 8:50 a.m. |
| Expected end | Wednesday, September 16, 2015 3 p.m. |
Update 2015-09-17 17:00 UTC: All storage nodes are now available, except one having hardware issues.
The UC Chameleon system is down for electrical work that will last approxiately 3 to 4 hours.