ResolvedPosted by Michael Sherman on July 02, 2024
Outage start
Monday, July 22, 2024 9 a.m.
Expected end
Tuesday, July 23, 2024 1 p.m.
As of 1pm, July 23rd, reservation enformenents are fixed, and we're declaring the CHI@UC outage over.
You may notice some minor changes to the horizon dashboard as we fix some remaining UI issues in the instance launch dialog, but these should not affect any functionality.
UPDATE: All services are updated and should be working as expected
On the morning of Tuesday, June 18th, there will be a brief outage affecting login to all Chameleon sites and services at 9:30 AM central time.
We expect a 5-10 minute outage while we apply updates to the service that handles federated login.
This won't affect any running workloads or nodes, but you may need to refresh your browser once the outage ends.
CHI@UC had a brief interruption in connectivity, preventing access to chi.uc.chameleoncloud.org. This issue manifested as a failure for the UC control-plane servers to contact the chameleon authentication server, triggered by what was planned to be unrelated work elsewhere in the network.
Upon discovering the issue, the other network changes were backed out, and service has been restored.
CHI@TACC was unavailable from May 25 through the morning of May 28, 2024. This effected the API services and web interface, but did not impact running instances.
We have corrected the problem, and service is restored.
UPDATE: All services are updated and should be working as expected
On the morning of Tuesday, June 4th, there will be a brief outage affecting login to all Chameleon sites and services at 9:30 AM central time.
We expect a 5-10 minute outage while we apply updates to the service that handles federated login.
This won't affect any running workloads or nodes, but you may need to refresh your browser once the outage ends.
CHI@TACC was unavailble between 7:15PM CDT Monday May 20, 2024 and 9:40AM CDT Tuesday May 21, 2024 due to an automation failure issuing an updated SSL certificate. The issue has been corrected and we do not expect further disruption.
UPDATE: The ticketing system is now back online, and operating as normal.
The ticketing system for the Chameleon help desk will be down from 9:00 AM (CDT) on Monday, April 29 until 5:00 PM for maintenance. For assistance during this time, please send an email to users@lists.chameleoncloud.org.
ResolvedPosted by Michael Sherman on April 03, 2024
Outage start
Tuesday, April 16, 2024 9:30 a.m.
Expected end
Tuesday, April 16, 2024 10 a.m.
The morning of April 16th, from 9:30-10:00am, we are scheduling a maintenance window which will affect the CHI@UC network uplink.
This is in order to debug some issues affecting the routers "upstream" from CHI@UC.
For the duration, you may encounter failures to access the CHI@UC website or API, or access to public IPs.