Reported Outages

Serial consoles unavailable

Resolved Posted by Pierre Riteau on April 23, 2018
Outage start Monday, April 23, 2018 7 a.m.
Expected end Friday, June 01, 2018 1:08 p.m.

Update: Serial consoles are once again available on all nodes on CHI@TACC

Update: Access to serial consoles is available again on CHI@UC. They will remain unavailable on CHI@TACC at least until the next maintenance planned on May 22.

Access to serial consoles of bare metal is temporarily disabled on CHI@UC and CHI@TACC. We will send out an update when access is available again.

Monitoring service unavailable on CHI@UC

Resolved Posted by Pierre Riteau on April 13, 2018
Outage start Friday, April 13, 2018 5 a.m.
Expected end Tuesday, April 17, 2018 7 a.m.

The Gnocchi monitoring service is temporarily unavailable on CHI@UC while we relocate it to a new server.

KVM Shared storage interruption May 30, 2018

Resolved Posted by Cody Hammock on March 30, 2018
Outage start Friday, March 30, 2018 10:55 a.m.
Expected end Friday, March 30, 2018 10:55 a.m.

Chameleon users,

At approximately 10:55 AM Cental, a problem occurred with the shared storage that for Chameleon's KVM cloud. We have restored service, however instances may have failed, reporing I/O errors. Rebooting these instances should restore access. If you are still experiencing trouble with an instance, please open a ticket (https://www.chameleoncloud.org/user/help/) and we will work to resolve the issue.

We apologize for the inconveneince this may have caused.

Regards,

 

Cody Hammock

KVM Shared storage

Resolved Posted by Cody Hammock on March 19, 2018
Outage start Monday, March 19, 2018 3:36 p.m.
Expected end Monday, March 19, 2018 3:49 p.m.

Chameleon users,

At approximately 5:35 PM Cental, a problem occurred with the shared storage that for Chameleon's KVM cloud. We have restored service, however instances may have failed, reporing I/O errors. Rebooting these instances should restore access. If you are still experiencing trouble with an instance, please open a ticket (https://www.chameleoncloud.org/user/help/) and we will work to resolve the issue.

We apologize for the inconveneince this may have caused.

Regards,

 

Cody Hammock

Chameleon portal temporarily unavailable

Resolved Posted by Pierre Riteau on March 14, 2018
Outage start Monday, March 12, 2018 1:30 p.m.
Expected end Tuesday, March 13, 2018 2 p.m.

Update: This issue impacting the Chameleon portal, caused by a connectivity issue to one of our hosting providers, has been resolved.

Our portal (https://www.chameleoncloud.org) is temporarily unavailable. We are investigating the cause.

TACC Network Maintenance 11 March, 2018

Resolved Posted by Cody Hammock on February 27, 2018
Outage start Sunday, March 11, 2018 9 a.m.
Expected end Sunday, March 11, 2018 2 p.m.

Access to Chameleon resources located at TACC will be unavailable from 9:00 AM CDT until 2:00 PM CDT on March 11, 2018 during upgrades to the TACC core networking hardware. Instances will continue to run, but users will have no access to systems or services until the upgrade is complete.

CHI@UC maintenance for networking configuration changes

Resolved Posted by Pierre Riteau on January 31, 2018
Outage start Tuesday, February 06, 2018 2 p.m.
Expected end Wednesday, February 07, 2018 10 a.m.

Update: Issues at CHI@UC have been resolved. We apologize for any inconvenience.

--

A maintenance is scheduled on CHI@UC to apply networking configuration changes on Tuesday February 6, from 2 PM to 6 PM Central Time. All resources have been reserved. You will be able to use CHI@TACC in the meantime.

KVM Meltdown/Spectre Outage

Resolved Posted by Michael Keller on January 12, 2018
Outage start Wednesday, January 17, 2018 8 a.m.
Expected end Wednesday, January 17, 2018 6 p.m.

Maintenance outage on Monday January 17, 2018 to the KVM installation to patch for Meltdown/Spectre exploits.

Maintenance period on CHI@TACC

Resolved Posted by Cody Hammock on January 02, 2018
Outage start Tuesday, January 02, 2018 6 a.m.
Expected end Friday, January 05, 2018 5 p.m.

Resolved:

The maintenance for CHI@TACC is complete. 

HP Moonshot nodes will remain reserved for maintenance while we configure network isolation for them.

We have updated the firmware on a number nodes, so if you believe that your experiments are sensitive to this, check the Chameleon Resource Browser (https://www.chameleoncloud.org/hardware/) for details