Reported Outages

Chameleon website unavailable

Resolved Posted by Pierre Riteau on November 05, 2016
Outage start Saturday, November 05, 2016 5:41 a.m.
Expected end Saturday, November 05, 2016 8:25 a.m.

The Chameleon website was unavailable due to an outage on our hosting infrastructure. Access to the Chameleon website has now been restored.

CHI@UC Upcoming Network Outage

Resolved Posted by John Roberts on October 05, 2016
Outage start Thursday, October 06, 2016 12 p.m.
Expected end Thursday, October 06, 2016 12:15 p.m.

Update: CHI@UC is once again available following the outage.

We need to take a brief network outage for CHI@UC on Thursday, October 6, 2016 at noon CST to make a configuration change. The outage is only expected to last a few minutes and should not affect running instances other than the network during this window.

Maintenance session on CHI@UC

Resolved Posted by Pierre Riteau on September 06, 2016
Outage start Thursday, September 08, 2016 4 a.m.
Expected end Friday, September 09, 2016 6 p.m.

A maintenance session of CHI@UC is scheduled from September 8th, 4 AM Central Time to September 9th, 6 PM Central Time. All bare-metal resources at UC have been reserved for this purpose. KVM@TACC and CHI@TACC will remain available.

Maintenance session on CHI@TACC

Resolved Posted by Pierre Riteau on August 26, 2016
Outage start Thursday, September 01, 2016 3 a.m.
Expected end Friday, September 02, 2016 6 p.m.

A maintenance session of CHI@TACC is scheduled from September 1st, 3 AM Central Time to September 2nd, 6 PM Central Time. All bare-metal resources at TACC have been reserved for this purpose. KVM@TACC and CHI@UC will remain available.

Power outage at CHI@UC

Resolved Posted by Jonathan Pastor on July 28, 2016
Outage start Thursday, July 28, 2016 2:30 p.m.
Expected end Friday, July 29, 2016 12 p.m.

Update: CHI@UC is once again available following the outage.

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CHI@UC will be unavailable until tomorrow morning. Power to the building housing the resources will not be turned on until 6am. Once we have power, we'll begin the process of bringing up the cluster. We're hoping to resolve this outage by mid morning. Thank you for your patience.

CHI@UC is unavailable due to an issue with the UC authentication server

Resolved Posted by Jonathan Pastor on July 11, 2016
Outage start Monday, July 11, 2016 3:30 p.m.
Expected end Monday, July 11, 2016 5:50 p.m.

Update: Connection to the authentication server has been reestablished, CHI@UC is now operational.

CHI@UC is temporarily unavailable due to a problem with our authentication server located at Chicago. We currently do not have an ETA on when the server will be available again.

KVM@TACC is experiencing some issues with its networking infrastructure

Resolved Posted by Jonathan Pastor on June 23, 2016
Outage start Thursday, June 23, 2016 11 a.m.
Expected end Thursday, June 23, 2016 2:25 p.m.

Update: The issue has been resolved.

KVM@TACC is experiencing some issues with its networking infrastructure. Access to instances may not be possible. We expect to restore availability later today.

CHI@UC unavailable due to power work

Resolved Posted by John Roberts on May 27, 2016
Outage start Friday, June 17, 2016 2 a.m.
Expected end Tuesday, June 21, 2016 9:50 a.m.

Update: CHI@UC has been restored. Thank you for your patience. If you experience any issue please open a ticket via our helpdesk.

We have received notice from the building housing the CHI resources at the University of Chicago that they will be performing power work starting on Friday, June 17th 2016.

CHI@UC unavailable due to power work in datacenter

Resolved Posted by Jonathan Pastor on May 02, 2016
Outage start Monday, May 09, 2016 3 a.m.
Expected end Tuesday, May 10, 2016 3 a.m.

REMINDER:

Dear Chameleon users,

We have received short notice from the building that they will be performing power work in the datacenter housing the CHI resources at the University of Chicago on Monday, May 9th 2016.

CHI@UC will be unavailable starting at 08:00 AM CST. Work is expected to last approximately 12 hours plus recovery time on our end. An all clear message will be sent out once the work has been completed.

NOTE: Instances may not be available after the maintenance period. We recommend that you snapshot your work ahead of time.

Software update for KVM@TACC

Resolved Posted by Cody Hammock on February 25, 2016
Outage start Tuesday, March 01, 2016 1 a.m.
Expected end Tuesday, March 01, 2016 3 a.m.

Update: The work has been completed.

In order to apply routine software updates, the Chameleon virtualization cluster at TACC (KVM@TACC) will be unavailable on Tuesday March 1, 2016 from 7:00 to 9:00 AM Central Time. During the work all API endpoints, the dashboard, and networking will be unavailable. Instances are not expected to be interrupted, but will not be accessible.