| Outage start | Tuesday, January 26, 2016 5:10 p.m. |
| Expected end | Tuesday, January 26, 2016 6:20 p.m. |
Update from 2016-01-27 00:20 UTC: The DNS issue has been resolved. Note that it may take several hours to be available through your local DNS cache server.
Due to an issue with DNS resolution, the Chameleon portal is currently unreachable. We're working on restoring access as soon as possible.
| Outage start | Sunday, January 31, 2016 3 a.m. |
| Expected end | Sunday, January 31, 2016 8 a.m. |
Update: At 11:45 AM Sunday 1/31/2016, the network maintenace at TACC was completed.
Network access to TACC will be intermittent from 9:00 a.m. to 2:00 p.m. (CT) on Sunday, 31 January 2016. An upgrade will be performed during this time. During the network maintenance, access to TACC resources, and the Chameleon portal will be unavailable. Resources at UC are expected to remain available.
| Outage start | Friday, December 25, 2015 8:17 a.m. |
| Expected end | Monday, December 28, 2015 8 a.m. |
Update: This incident is now resolved. Sorry for the inconvenience.
Since December 25th, we have been experiencing authentication issues on CHI@UC. You may be unable to log into the dashboard or access your instances. We are working on restoring access promptly.
| Outage start | Tuesday, December 15, 2015 2:10 a.m. |
| Expected end | Tuesday, December 15, 2015 7:15 a.m. |
An unexpected outage made both our Chameleon portal and the bare metal cloud at UC (CHI@UC) unavailable. They have now been brought back online.
| Outage start | Monday, December 14, 2015 8:45 a.m. |
| Expected end | Tuesday, December 15, 2015 5 p.m. |
It has come to our attention that the error that caused problems with launching new instances has also affected those that were already active. In those cases, the instance may report that it's filesystem is read-only. Rebooting instanaces should resolve the issue.
| Outage start | Monday, December 07, 2015 8 a.m. |
| Expected end | Monday, December 07, 2015 10 a.m. |
The entire UC Chameleon system will be taken offline for building electrical work.
| Outage start | Wednesday, November 11, 2015 8 p.m. |
| Expected end | Thursday, November 12, 2015 11:40 a.m. |
Update 17:40 UTC: CHI@TACC has been restored. Thank you for your patience. If you experience any issue please open a ticket via our helpdesk.
CHI@TACC is currently unavailable. We are working on bring it back online as soon as possible. KVM@TACC and CHI@UC remain available.
| Outage start | Friday, November 06, 2015 12 p.m. |
| Expected end | Monday, November 09, 2015 9 a.m. |
UPDATE 2015-11-09: Access to Chameleon@TACC is now restored for both KVM and CHI@TACC (Bare Metal). While we expect that the bare metal instances that were running prior to the shutdown should boot, the abrupt nature of the shutdown could result in a few exceptions. Please submit a help request in the portal if you experience any issues restarting your instances.
| Outage start | Wednesday, November 04, 2015 1:57 p.m. |
| Expected end | Wednesday, November 04, 2015 2:30 p.m. |
We experienced a brief interruption of service on CHI@TACC earlier today, first noticed at 13:57 CST (19:57 UTC).
This was due to a hardware problem which has been corrected around 14:30 (20:30 UTC).
The service should be operational again.
| Outage start | Friday, October 30, 2015 6:55 p.m. |
| Expected end | Monday, November 02, 2015 11 p.m. |
Update 2015-11-03 05:10 UTC: Access to the KVM cloud has been restored today. We also had issues on Bare Metal caused by the outage on Friday, however these should be solved now. Thanks for your patience.