| Outage start | Monday, September 15, 2025 12 p.m. |
| Expected end | Monday, September 15, 2025 3:43 p.m. |
Things are back online as of 3:00pm, as the underlying network switch issue was resolved, and CHI@UC should be back to normal now.
| Outage start | Thursday, July 31, 2025 6 p.m. |
| Expected end | Friday, August 01, 2025 9:21 p.m. |
This is now resolved.
For those interested in the details, see https://github.com/projectcalico/calico/issues/9622
CHI@Edge containers are currently failing to send any network traffic. This is due to an unanticipated edge case during routine maintenance breaking breaking updates to the calico network database.
| Outage start | Tuesday, July 22, 2025 9:30 a.m. |
| Expected end | Tuesday, July 22, 2025 11 a.m. |
On the morning of July 22, we'll be upgrading the infrastructure hosting trovi. During this time, you will not be able to upload, edit, or launch trovi artifacts. Running Jupyter servers will not be affected.
| Outage start | Monday, July 21, 2025 9 a.m. |
| Expected end | Monday, July 21, 2025 9:05 a.m. |
All functionality should be restored. Please contact the help desk if you encounter any issues.
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On Monday, July 21 we will be upgrading out authentication server. As a result, login to all Chameleon web services will be down, including portal, Jupyter, and horizon. Network connections to running instances will not be affected. We expect the interruption to last 5 minutes.
| Outage start | Saturday, June 07, 2025 6 a.m. |
| Expected end | Monday, June 09, 2025 6 p.m. |
It appears that early morning on Saturday, container launches on CHI@Edge began timing out. We are currently investigating the cause, and will update here.
| Outage start | Sunday, June 01, 2025 9 a.m. |
| Expected end | Tuesday, June 10, 2025 4:28 p.m. |
Update June 10th: The datacenter maintenance has concluded, and CHI@NCAR is back online.
| Outage start | Wednesday, May 28, 2025 6 p.m. |
| Expected end | Wednesday, May 28, 2025 10 p.m. |
Tonight, from 6pm - 10pm US Central time, network maintenance at ANL will cause rolling outages impacting access to CHI@UC, Trovi, and to Authentication services for all Chameleon sites.
We expect the interruptions to be in the range of minutes to <= 1 hour, sometime during this window.
Connections (e.g. over ssh) to instances that are already running at other sites will not be affected, but you may observe interuptions in the ability to launch new instances due to the authentication outage.
| Outage start | Monday, May 12, 2025 4:30 p.m. |
| Expected end | Monday, May 12, 2025 6:56 p.m. |
Resolved: 7:00 pm Monday:
Reservations are workign again, and tests to launch a container and access it via floating IP are succeeding, implying that the network underlay is also healthy once again.
Please let us know if you continue to observe issues.
| Outage start | Wednesday, April 30, 2025 5:18 p.m. |
| Expected end | Wednesday, April 30, 2025 5:30 p.m. |
Update: 5:30pm: services appear to be reachable again, we saw a downtime of ~ 10 minutes. Our aplogies for the interruption.
We're waiting for more information about whether to excpect any more interruptions.
| Outage start | Thursday, April 24, 2025 12 p.m. |
| Expected end | Friday, April 25, 2025 9:27 a.m. |
9:00 AM 04/25/25: A fix has been deployed and we belive the issue to be resolved, but please reach out if you observe further issues.
Currently, authenticating from jupyter to KVM@TACC, or using "CLI" auth with federated ID credentials to KVM@TACC is failing.