Reported Outages

Outage for CHI@TACC

Resolved Posted by Cody Hammock on March 23, 2019
Outage start Saturday, March 23, 2019 5 p.m.
Expected end Saturday, March 23, 2019 8 p.m.

UPDATE: The networking issues have been resolved. Thank you for your patience!

 

Dear Chameleon users,

Starting at about 5:00 PM Central CHI@TACC had an unexpected outage. While most services are back, networking to instances is still being restored. We are working on the problem, and will update when the issue has been resolved.

 

Network maintenance for CHI@TACC

Resolved Posted by Cody Hammock on March 20, 2019
Outage start Thursday, March 21, 2019 9 a.m.
Expected end Thursday, March 21, 2019 12 p.m.

UPDATE: Maintenance is finished.

We will be performing some network modifications at CHI@TACC on the morning of Thursday, March 21 starting at 9:00 AM Central Time. Node connectivity and launches will be intermittently unavailable during the work.

Systems maintenance for CHI@UC

Resolved Posted by Jason Anderson on March 20, 2019
Outage start Thursday, March 21, 2019 2 p.m.
Expected end Thursday, March 21, 2019 4 p.m.

We will be performing some system upgrades at CHI@UC on Thursday afternoon Central Time. During this time node launches and availability may be interrupted at the site.

System Maintenance for CHI@TACC

Resolved Posted by Cody Hammock on February 27, 2019
Outage start Thursday, February 28, 2019 9 a.m.
Expected end Thursday, February 28, 2019 10 a.m.

Update: Work is complete. Unfortunately, We apologize for any inconvenience caused by the unexpected delay in restoring service.

Dear Chameleon users,

In order to perform some maintenance, CHI@TACC will be partially unavailable on Thursday, February 28 2019 from 9:00 AM to 10:00 AM CST. During this time, access to the web interface at https://chi.tacc.chameleoncloud.org and the CLI interface will be interrupted while network access to existing instances is not expected to be affected.

 

Best,

Chameleon Team

Network maintenance at UC March 1 9am-1pm CST

Resolved Posted by Jason Anderson on February 27, 2019
Outage start Friday, March 01, 2019 9 a.m.
Expected end Friday, March 01, 2019 1 p.m.

We will be performing some network maintenance at UC to increase the resources available for experimentation. During this time networking between nodes may be interrupted and the user interface may not be available for periods of time.

Update: the maintenance was completed by 1pm. Thank you for your patience!

JupyterHub down for Docker security update

Resolved Posted by Jason Anderson on February 12, 2019
Outage start Tuesday, February 12, 2019 12:23 p.m.
Expected end Tuesday, February 12, 2019 12:30 p.m.

We will be performing unplanned maintenance on the JupyterHub server to address CVE-2019-5736. This is a critical security bug with the Docker container runtime. The JupyterHub server will be down for a few minutes while the updates are applied. Your existing Notebook servers should come back automatically once the maintenance is finished.

Update: this took a bit longer than expected, but the JupyterHub server is back up after the maintenance. Thank you for your patience.

System Maintenance at TACC

Resolved Posted by Cody Hammock on December 23, 2018
Outage start Tuesday, January 08, 2019 8:30 a.m.
Expected end Tuesday, January 08, 2019 5 p.m.

UPDATE: The maintenance is complete and services have been restored.

REMINDER: Chameleon systems at TACC will not be available on 8 January, 2019. All instances will be powered off during this maintenance, so please make sure that your work is saved beforehand. 

Chameleon systems at TACC will be unavailable on 8 January, 2019 from 8:30 a.m. to 5 p.m. (CST). Scheduled maintenance will be performed during this time. CHI@TACC, KVM@TACC, and the Chameleon portal will be unavailable during this time.

Network maintenance at UC January 7 8am-12pm CST

Resolved Posted by Jason Anderson on December 21, 2018
Outage start Monday, January 07, 2019 8 a.m.
Expected end Monday, January 07, 2019 12 p.m.

Access to Chameleon systems at UC will be unavailable from 8:00 AM CST until 12:00 PM CST on January 7, 2019 to allow for the installation of a new network spine switch which will increase the networking capabilities at UC. This will affect CHI@UC and the Jupyter notebook environment.

Network maintenance at UC December 10 8am-12pm CST

Resolved Posted by Jason Anderson on December 03, 2018
Outage start Monday, December 10, 2018 8 a.m.
Expected end Monday, December 10, 2018 12:30 p.m.

Access to Chameleon systems at UC will be unavailable from 8:00 AM CST until 12:00 PM CST on December 10, 2018 to allow for the installation of a new network spine switch which will increase the networking capabilities at UC. This will affect CHI@UC and the Jupyter notebook environment.

TACC Scheduled Network Maintenance December 9, 2018

Resolved Posted by Yue Cheng on December 03, 2018
Outage start Sunday, December 09, 2018 8:30 a.m.
Expected end Sunday, December 09, 2018 1:30 p.m.

Resolved: Work has been completed.

Access to Chameleon systems at TACC will be unavailable from 8:30 AM CDT until 1:30 PM CDT on December 9, 2018 to allow for upgrades to the TACC core network hardware. This will affect CHI@TACC, KVM@TACC, and the ChameleonCloud portal (https://www.chameleoncloud.org)