Reported Outages

System Maintenance at TACC

Resolved Posted by Cody Hammock on December 23, 2018
Outage start Tuesday, January 08, 2019 8:30 a.m.
Expected end Tuesday, January 08, 2019 5 p.m.

UPDATE: The maintenance is complete and services have been restored.

REMINDER: Chameleon systems at TACC will not be available on 8 January, 2019. All instances will be powered off during this maintenance, so please make sure that your work is saved beforehand. 

Chameleon systems at TACC will be unavailable on 8 January, 2019 from 8:30 a.m. to 5 p.m. (CST). Scheduled maintenance will be performed during this time. CHI@TACC, KVM@TACC, and the Chameleon portal will be unavailable during this time.

Network maintenance at UC January 7 8am-12pm CST

Resolved Posted by Jason Anderson on December 21, 2018
Outage start Monday, January 07, 2019 8 a.m.
Expected end Monday, January 07, 2019 12 p.m.

Access to Chameleon systems at UC will be unavailable from 8:00 AM CST until 12:00 PM CST on January 7, 2019 to allow for the installation of a new network spine switch which will increase the networking capabilities at UC. This will affect CHI@UC and the Jupyter notebook environment.

Network maintenance at UC December 10 8am-12pm CST

Resolved Posted by Jason Anderson on December 03, 2018
Outage start Monday, December 10, 2018 8 a.m.
Expected end Monday, December 10, 2018 12:30 p.m.

Access to Chameleon systems at UC will be unavailable from 8:00 AM CST until 12:00 PM CST on December 10, 2018 to allow for the installation of a new network spine switch which will increase the networking capabilities at UC. This will affect CHI@UC and the Jupyter notebook environment.

TACC Scheduled Network Maintenance December 9, 2018

Resolved Posted by Yue Cheng on December 03, 2018
Outage start Sunday, December 09, 2018 8:30 a.m.
Expected end Sunday, December 09, 2018 1:30 p.m.

Resolved: Work has been completed.

Access to Chameleon systems at TACC will be unavailable from 8:30 AM CDT until 1:30 PM CDT on December 9, 2018 to allow for upgrades to the TACC core network hardware. This will affect CHI@TACC, KVM@TACC, and the ChameleonCloud portal (https://www.chameleoncloud.org)

Network upgrade for CHI@TACC -- November 26, 2018

Resolved Posted by Cody Hammock on November 13, 2018
Outage start Monday, November 26, 2018 10 a.m.
Expected end Monday, November 26, 2018 5:37 p.m.

Update: Maintenance is complete. Thank you for your patience.

We will be conducting a networking services upgrade for the CHI@TACC site on Monday, November 26 starting at 10:00 AM CST, ending by 4:00 PM CST the same day. During this time the networking services of CHI@TACC will be unavailable, meaning that no new instances can be launched, and no changes to user-defined networking will be possible. Traffic to instances created on Skylake Compute nodes will be affected, but we do not expect any interruption to other instances.

Swift Maintenance on CHI@UC

Resolved Posted by John Roberts on October 29, 2018
Outage start Tuesday, October 30, 2018 9:30 a.m.
Expected end Tuesday, October 30, 2018 2 p.m.

UPDATE: Today's work is complete and services have been returned to normal.

We will be taking the Swift Object Store offline temporarily at CHI@UC on Tuesday, October 30th from 9:30AM until about 2PM CST for network maintenance. We will send out an all clear notice when the work is complete.

Network outage on CHI@TACC Oct 22, 2018

Resolved Posted by Cody Hammock on October 22, 2018
Outage start Monday, October 22, 2018 10:18 a.m.
Expected end Monday, October 22, 2018 11:12 a.m.

RESOLVED: The network outage for CHI@TACC has been resolved. If you continue to have trouble accessing your instances, please submit a ticket at https://www.chameleoncloud.org/user/help/

CHI@TACC is experiencing an outage for networking to instances. We are investigating the issue, and will update you when it is resolved.

Network outage on CHI@UC Skylake nodes

Resolved Posted by Pierre Riteau on October 22, 2018
Outage start Saturday, October 20, 2018 12 a.m.
Expected end Monday, October 22, 2018 5 p.m.

We are experiencing a networking outage impacting Skylake nodes on CHI@UC. Deployment of new instances and connectivity to existing ones may fail. We are investigating this issue and will provide an update as soon as possible. Haswell nodes on CHI@UC can still be used successfully.

Power Maintenance at CHI@UC October 22, 2018

Resolved Posted by John Roberts on October 15, 2018
Outage start Monday, October 22, 2018 7 a.m.
Expected end Tuesday, October 23, 2018 12 p.m.

We need to extend today's power outage at UC into tomorrow. Estimated time is noon CST October 23.

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We will be performing scheduled power maintenance on the CHI@UC site on October 22 starting at 12:00 UTC. This maintenance period is expected to last 24 hours. During this time all systems will be down. This means it will not be possible to create leases, update existing leases, launch instances, or connect to already-launched instances. The CHI@UC GUI will also be down at this time.

Power maintenance at CHI@UC September 24

Resolved Posted by Jason Anderson on September 14, 2018
Outage start Monday, September 24, 2018 2 a.m.
Expected end Tuesday, September 25, 2018 2 a.m.

We will be performing scheduled power maintenance on the CHI@UC site on September 24 starting at 07:00 UTC. This maintenance period is expected to last 24 hours. During this time all systems will be down. This means it will not be possible to create leases, update existing leases, launch instances, or connect to already-launched instances. The CHI@UC GUI will also be down at this time.