Reported Outages

Update: Maintenance is complete. Thank you for your patience.

We will be conducting a networking services upgrade for the CHI@TACC site on Monday, November 26 starting at 10:00 AM CST, ending by 4:00 PM CST the same day. During this time the networking services of CHI@TACC will be unavailable, meaning that no new instances can be launched, and no changes to user-defined networking will be possible. Traffic to instances created on Skylake Compute nodes will be affected, but we do not expect any interruption to other instances.

UPDATE: Today's work is complete and services have been returned to normal.

We will be taking the Swift Object Store offline temporarily at CHI@UC on Tuesday, October 30th from 9:30AM until about 2PM CST for network maintenance. We will send out an all clear notice when the work is complete.

RESOLVED: The network outage for CHI@TACC has been resolved. If you continue to have trouble accessing your instances, please submit a ticket at https://www.chameleoncloud.org/user/help/

CHI@TACC is experiencing an outage for networking to instances. We are investigating the issue, and will update you when it is resolved.

We are experiencing a networking outage impacting Skylake nodes on CHI@UC. Deployment of new instances and connectivity to existing ones may fail. We are investigating this issue and will provide an update as soon as possible. Haswell nodes on CHI@UC can still be used successfully.

We need to extend today's power outage at UC into tomorrow. Estimated time is noon CST October 23.

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We will be performing scheduled power maintenance on the CHI@UC site on October 22 starting at 12:00 UTC. This maintenance period is expected to last 24 hours. During this time all systems will be down. This means it will not be possible to create leases, update existing leases, launch instances, or connect to already-launched instances. The CHI@UC GUI will also be down at this time.

We will be performing scheduled power maintenance on the CHI@UC site on September 24 starting at 07:00 UTC. This maintenance period is expected to last 24 hours. During this time all systems will be down. This means it will not be possible to create leases, update existing leases, launch instances, or connect to already-launched instances. The CHI@UC GUI will also be down at this time.

Update: Maintenance is completed.

Update: Due to weather concerns, we are postponing the date of maintenance to the following Sunday, September 23, 2018.

Access to all TACC systems will be unavailable from 8:00 AM CDT until 4:00 PM CDT on September 16, 2018 to allow for upgrades to the TACC core network hardware. Jobs will continue to run, but users will have no access to TACC services and systems until the upgrade is complete.

We will perform an upgrade of the Chameleon reservation service (Blazar) on CHI@TACC on September 3, 2018 between the hours of 4 AM and 8 AM Central Time. During this period, you may at times not be able to create or manage leases, but all other operations will still work: you will be able to launch new instances and access existing ones.

We will perform an upgrade of the Chameleon reservation service (Blazar) on CHI@UC tomorrow (August 30, 2018) between the hours of 4 AM and 8 AM Central Time. During this period, you may at times not be able to create or manage leases, but all other operations will still work: you will be able to launch new instances and access existing ones.

Starting at 10:56 AM until 11:23 AM networking to instances at CHI@TACC was unavailable. We believe that connectvitiy has been restored. If you are continuing to experience issues with networking to your instnaces, please let us know using our help desk (https://www.chameleoncloud.org/user/help/)