| Outage start | Friday, June 14, 2019 11:30 a.m. |
| Expected end | Saturday, June 15, 2019 4:30 p.m. |
Update (06/15 4:30pm CT): The storage node has been successfully restored and things are now back online. There may be some flaky behavior over the next bit as the system converges back to a steady state. Thanks again for your patience; please reach out if you are still experiencing issues over the rest of the weekend.
| Outage start | Friday, June 14, 2019 8 a.m. |
| Expected end | Friday, June 14, 2019 11 a.m. |
Update (06/17 2:00pm): we completed the maintenance successfully at 10:10am, but were affected by an unrelated power maintenance elsewhere in the data center. Those issues have also been resolved now and this maintenance can be considered complete. Hoping for smoother sailing through the rest of June.
| Outage start | Friday, May 24, 2019 9 a.m. |
| Expected end | Friday, May 24, 2019 9:15 a.m. |
We are testing a failure case on some of our networking hardware on Friday morning at 9am Central Time. The Bare Metal site and Jupyter environments will be down for about 15 minutes as a result. We expect the disruption to be minimal.
Update: the maintenance completed successfully. Happy Friday.
| Outage start | Thursday, May 16, 2019 12:11 p.m. |
| Expected end | Thursday, May 16, 2019 1 p.m. |
We are experiencing a network outage at the UC site. This affects all experiments running on the bare metal site and also the Jupyter Notebook environment. We are working on identifying the root cause.
Update: this was resolved at 13:00 CT. Apologies for the disturbance!
| Outage start | Wednesday, May 01, 2019 8 a.m. |
| Expected end | Thursday, May 02, 2019 1 p.m. |
We are experiencing an issue with snapshotting baremetal instances at both the TACC and UC site since yesterday morning. We are looking in to resolving the issue right now and hope to have updates soon.
| Outage start | Tuesday, April 09, 2019 10:42 a.m. |
| Expected end | Tuesday, April 09, 2019 2:58 p.m. |
UPDATE: Instance networking has been restored.
CHI@TACC is experiencing networking issues preventing access to instances. We are working to correct the problem, and will update when service has been restored.
Thanks,
The Chameleon Team
| Outage start | Friday, April 05, 2019 4:17 p.m. |
| Expected end | Friday, April 05, 2019 6:39 p.m. |
UPDATE: Instance networking has been restored.
?CHI@TACC is experiencing issues with public facing networking to instances. We are working to correct the problem, and will update when service has been restored.
Thanks,
The Chameleon Team
| Outage start | Wednesday, April 10, 2019 9 a.m. |
| Expected end | Wednesday, April 10, 2019 1 p.m. |
We will be performing a disk upgrade for the cluster control nodes on Wednesday starting at 9am. The UC site and the Jupyter Notebook environment will be unavailable during this maintenance window. The TACC site will remain operational.
| Outage start | Sunday, March 31, 2019 8 a.m. |
| Expected end | Sunday, March 31, 2019 10:53 a.m. |
UPDATE:
At this time, maintenance has been finished.
Access to all TACC systems will be unavailable from 8:00 AM CDT until 4:00 PM CDT on March 31, 2019 to allow for upgrades to the TACC core network hardware. Instances will continue to run, but users will have no access to CHI@TACC, KVM@TACC and the ChameleonCloud portal until the upgrade is complete.
| Outage start | Saturday, March 23, 2019 5 p.m. |
| Expected end | Saturday, March 23, 2019 8 p.m. |
UPDATE: The networking issues have been resolved. Thank you for your patience!
Dear Chameleon users,
Starting at about 5:00 PM Central CHI@TACC had an unexpected outage. While most services are back, networking to instances is still being restored. We are working on the problem, and will update when the issue has been resolved.