KVM@TACC Unavailable Nov 16, 2022
| Outage start | Wednesday, November 16, 2022 3:15 p.m. |
| Expected end | Wednesday, November 16, 2022 6:08 p.m. |
Starting at approximately 3:15pm Central, KVM@TACC has been unavailable. Staff is working to restore access.
Reported Outages
chi@uc outage
| Outage start | Wednesday, November 09, 2022 3:03 p.m. |
| Expected end | Wednesday, November 09, 2022 10 p.m. |
10pm CT: This is now resolved.
Due to a disk failure, we need to restart the management node running CHI@UC.
Scheduled maintenance on authentication systems
| Outage start | Monday, December 05, 2022 9 a.m. |
| Expected end | Monday, December 05, 2022 10 a.m. |
We will be bringing down our authentication system for about an hour at 9 AM CT on December 5th for scheduled maintenance. If there are any conflicts with your deadlines, please contact us immediately.
CHI@UC server error
| Outage start | Thursday, October 27, 2022 8 a.m. |
| Expected end | Thursday, October 27, 2022 9:35 a.m. |
UPDATE: Services are now working as expected. Please contact the help desk if you encounter any issues.
Requests to CHI@UC are not working. Running experiments should be unaffected.
CHI@TACC Certificate Issue
| Outage start | Thursday, October 20, 2022 10 a.m. |
| Expected end | Thursday, October 20, 2022 10:50 a.m. |
Due to an issue with SSL certificate generation, CHI@TACC was unavailable between 10:00am and 10:50am Central Time. Running instances were not affected.
New instances failing to provision at CHI@UC
| Outage start | Wednesday, October 12, 2022 3 p.m. |
| Expected end | Thursday, October 13, 2022 5:32 p.m. |
Nodes at UC are currently failing to provision due to an issue communicating with the switches’ control plane, staff are investigating.
CHI@TACC Skylake nodes unavailable
| Outage start | Wednesday, September 28, 2022 1 p.m. |
| Expected end | Monday, October 17, 2022 7:49 a.m. |
Resolved: The failed switch has been replaced, and nodes are once again available.
Due to hardware issues with a swtich, The Skylake compute nodes for CHI@TACC are currently unavailable. Staff are working to restore connectivity for these nodes.
TACC and Authentication Scheduled Maintenance
| Outage start | Monday, September 26, 2022 11 a.m. |
| Expected end | Monday, September 26, 2022 12 p.m. |
The TACC site and our authentication system will be down for scheduled maintenance for an hour on September 26th.
Authentication issues affecting some users
| Outage start | Saturday, September 10, 2022 12 p.m. |
| Expected end | Monday, September 12, 2022 6 p.m. |
This has been resolved: Users receiving "No active allocations" in error can fix it by logging out and back in.
Chameleon Portal, CHI@TACC, KVM@TACC, and CHI@EDGE networking outage
| Outage start | Friday, September 02, 2022 10:46 a.m. |
| Expected end | Friday, September 02, 2022 3:04 p.m. |
UPDATE: All services should now be working as expected
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Due to a networking issue at TACC, Chameleon’s portal, CHI@TACC, KVM@TACC, and CHI@EDGE are currently unavailable.
This affects site access as well as already running resources. Site networking staff are investigating, but there is no ETA
for resolution at this time.