Reported Outages

Networking Interruption for CHI@TACC

Resolved Posted by Cody Hammock on September 17, 2019
Outage start Monday, September 16, 2019 7:25 p.m.
Expected end Tuesday, September 17, 2019 8:30 a.m.

Networking for CHI@TACC started experiencing issues on Monday, September 16, at approximately 7:25pm Central Time.  The problem has been resolved as of 8:30am Central Time.  We apologize for any disruptions.

CHI@UC disk image + lease outage

Resolved Posted by Jason Anderson on September 16, 2019
Outage start Sunday, September 15, 2019 10 a.m.
Expected end Monday, September 16, 2019 1 p.m.

We experienced an outage over the weekend of our disk image service and reservation service at CHI@UC. This would have affected any new leases and launching new instances, but existing network connectivity to running experiments would have continued as normal. We have as of 12:00PM CT restored the services to their original working order.

CHI@TACC Network Outage

Resolved Posted by Alexander Barnes on September 12, 2019
Outage start Thursday, September 12, 2019 3:30 p.m.
Expected end Thursday, September 12, 2019 4:23 p.m.

Networking for CHI@TACC was temporarily out of service.  Service has been restored.

Portal Outage

Resolved Posted by Alexander Barnes on September 09, 2019
Outage start Saturday, September 07, 2019 8:24 a.m.
Expected end Monday, September 09, 2019 9:58 a.m.

The Chameleon portal (chameleoncloud.org) and CHI@TACC (chi.tacc.chameleoncloud.org) were inaccessible.  Running experiments and networking were not affected and CLI usage was still possible.  All systems at TACC are online, CHI@UC is still down for maintenance.

CHI@TACC Network Outage

Resolved Posted by Alexander Barnes on September 06, 2019
Outage start Friday, September 06, 2019 3 p.m.
Expected end Friday, September 06, 2019 3:26 p.m.

CHI@TACC Network outage

Networking Interruption for CHI@TACC

Resolved Posted by Alexander Barnes on September 05, 2019
Outage start Thursday, September 05, 2019 10:30 a.m.
Expected end Thursday, September 05, 2019 11 a.m.

Networking Outage: CHI@TACC

Networking interruption on CHI@TACC

Resolved Posted by Cody Hammock on September 05, 2019
Outage start Wednesday, September 04, 2019 5 p.m.
Expected end Thursday, September 05, 2019 8 a.m.

The CHI@TACC Chameleon site experienced a network outage starting at approximately 5PM CT. Connectivity to instances via floating IPs was affectected. While network services have been restored, some instances may have lost their DHCP IP address during the outage. Resetting those interfaces from the instances' console should restore connectivity. We apologize for the disruption.

Network outage at UC 09/01

Resolved Posted by Jason Anderson on September 01, 2019
Outage start Sunday, September 01, 2019 6 a.m.
Expected end Sunday, September 01, 2019 5:30 p.m.

The CHI@UC Chameleon site experienced a network outage starting at approximately 6AM CT. Connectivity to instances via floating IPs and access to the testbed services via the GUI or CLI was not possible. At 11AM access to the site was restored. However, external connectivity to instances was still not working; that connectivity has been resolved as of 5:30PM. Apologies for the disturbance.

Outage @ UC leases

Resolved Posted by Jacob Colleran on August 23, 2019
Outage start Friday, August 23, 2019 6:30 a.m.
Expected end Friday, August 23, 2019 9:15 a.m.

UC experienced an outage on the Lease and Reservation system starting at 6:30am CST, but usage was restored by 9:15am.