| Outage start |
Friday, May 25, 2018 9:36 a.m. |
| Expected end |
Friday, May 25, 2018 10:56 a.m. |
RESOLVED: The problem with the networking has been resolved. We will continue to monitor the system to ensure that there are no further issues. If you are still having difficulty, please submit a ticket at https://www.chameleoncloud.org/user/help/
CHI@TACC is currently experiencing network instability that is affecting instances. Access to instances and services for CHI@TACC may become unavailable as we troubleshoot and correct this problem. We apologize for the inconvenience.
| Outage start |
Tuesday, May 22, 2018 6 a.m. |
| Expected end |
Tuesday, May 22, 2018 6 p.m. |
UPDATE: The work is complete, and CHI@TACC has been returned to production.
We are planning a maintenance on CHI@TACC to apply configuration changes with the aim of improving performance of the system. This maintenance is scheduled to start from 6 AM Central Time on Tuesday, May 22. All available nodes have been reserved until 6 PM Central Time. Instances launched on existing reservations may experience some interruptions of connectivity during the day.
| Outage start |
Monday, April 23, 2018 7 a.m. |
| Expected end |
Friday, June 01, 2018 1:08 p.m. |
Update: Serial consoles are once again available on all nodes on CHI@TACC
Update: Access to serial consoles is available again on CHI@UC. They will remain unavailable on CHI@TACC at least until the next maintenance planned on May 22.
Access to serial consoles of bare metal is temporarily disabled on CHI@UC and CHI@TACC. We will send out an update when access is available again.
| Outage start |
Friday, March 30, 2018 10:55 a.m. |
| Expected end |
Friday, March 30, 2018 10:55 a.m. |
Chameleon users,
At approximately 10:55 AM Cental, a problem occurred with the shared storage that for Chameleon's KVM cloud. We have restored service, however instances may have failed, reporing I/O errors. Rebooting these instances should restore access. If you are still experiencing trouble with an instance, please open a ticket (https://www.chameleoncloud.org/user/help/) and we will work to resolve the issue.
We apologize for the inconveneince this may have caused.
Regards,
Cody Hammock
| Outage start |
Monday, March 19, 2018 3:36 p.m. |
| Expected end |
Monday, March 19, 2018 3:49 p.m. |
Chameleon users,
At approximately 5:35 PM Cental, a problem occurred with the shared storage that for Chameleon's KVM cloud. We have restored service, however instances may have failed, reporing I/O errors. Rebooting these instances should restore access. If you are still experiencing trouble with an instance, please open a ticket (https://www.chameleoncloud.org/user/help/) and we will work to resolve the issue.
We apologize for the inconveneince this may have caused.
Regards,
Cody Hammock