CHI@TACC login outage Feb 5, 2020

Resolved Posted by Jason Anderson on February 05, 2020
Outage start Tuesday, February 04, 2020 11 p.m.
Expected end Thursday, February 06, 2020 10 a.m.

We have been experiencing an outage around logging in to CHI@TACC since around 11PM CT last night. We are working to fix the root cause. Logins to CHI@UC should still be possible; the link is here: KVM@TACC also is currently operational.

Update (02/06 10:00CT): we have stabilized the login system at this time. For the duration of this reported outage, some login attempts would fail, while others experienced no difficulties. This was largely a function of having a pre-existing session. Connectivity to experimental environments was not affected. The issue did end up affecting not only CHI@TACC, but CHI@UC and KVM@TACC. Logins to Jupyter notebook servers were not affected.