Ticketing system e-mail outage

Resolved Posted by Francois Halbach on October 15, 2021
Outage start Wednesday, October 13, 2021 12 a.m.
Expected end Friday, October 15, 2021 6 p.m.

The helpdesk email help@chameleoncloud.org is currently non-operational. New tickets and ticket replies submitted by e-mail are not being delivered.

New tickets and replies can still be sent via the 'My Tickets' portal page:

It is unclear when the ticketing system will be restored, we apologize for the inconvenience.