Unreachable instances on FutureGrid@Chameleon

Resolved Posted by Pierre Riteau on July 01, 2015
Outage start Wednesday, July 01, 2015 10 a.m.
Expected end Wednesday, July 01, 2015 3 p.m.

Update at 21:20 UTC: All nodes are now back online.

Update at 20:40 UTC: The impacted nodes have been brought back online, except for one presenting a hardware failure. We are leaving the affected instances shut down: please start them again via the Horizon dashboard to regain access. If you don't need these instances anymore, please terminate them to release resources for other users.

We are currently experiencing a hardware problem on the Alamo cluster which is preventing access to some FutureGrid@Chameleon instances.

We are investigating the problem and will update you as we progress. Sorry for the inconvenience.